Frequently asked questions about our Dakimakuras, orders, and payments.
🛍️ Shopping & Products
What is a Dakimakura and what sizes are available?
A Dakimakura (抱き枕) is a large Japanese pillow, often called a "Body Pillow." At Sakume UK, we offer the ultimate variety with over 7 different sizes to ensure a perfect fit for any preference, including 120x40cm, 150x50cm, 160x50cm, 170x60cm, 180x60cm, and more.
Why should I buy a Dakimakura?
Dakimakuras fulfill the desire of anime fans and Otakus to feel closer to their favorite characters. Beyond being a collectible, a bed decorated with an exquisite anime pillow brings a vibrant touch to your room and offers incomparable comfort and warmth for sleeping.
How do I know if my order is confirmed?
Once your purchase is complete, you will immediately receive an automatic confirmation email stating that we have received your order and it is being processed.
A second email with a tracking number will be sent once your package is packed and shipped from our warehouse.
A second email with a tracking number will be sent once your package is packed and shipped from our warehouse.
What are the differences between the 4 fabrics?
Here are the characteristics of our materials:
- Peach Skin: Like the skin of a peach, the down is very short and almost invisible, but the touch is delicate and the appearance very elegant. The economic standard.
- Plush (Velvet): A fabric soft to the touch, warm, and anti-pilling. Ideal for winter.
- 2WAY Tricot: The favorite fabric of Otakus. Stretchy, cool to the touch, and offers the best print quality.
- New 2WAY (Upgraded): Similar to classic 2WAY, but improved in thickness, surface softness, and image sharpness. The absolute top-of-the-line.
💳 Payment & Security
What payment methods do you accept?
We accept several secure payment methods for your convenience: PayPal, Credit/Debit Cards (Visa, Mastercard), Apple Pay, and Google Pay.
Is it safe to shop on Sakume UK?
Absolutely. We use industry-standard SSL (Secure Socket Layer) encryption technology to protect all your information. Your name, address, and bank details are encrypted and processed only on secure servers.
